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Refund & Class Change Policy
Refunds
Fewer than 7 days before the start of class: No refund
More than 7 days but fewer than 14 days before the start of class: Credit issued
More than 14 days before the start of class: Full refund
Class Changes & Deferrals
Customers may change or defer their class one time only.
A class change or deferral includes any request to switch dates, times, or sessions.
All changes are subject to availability, and we will always do our best to accommodate your needs.Additional Information
Northwest does not offer refunds or transfers due to weather conditions or illnesses.
In rare or exceptional circumstances, Northwest may cancel a class at our discretion. If this occurs, students will be offered a replacement class or a full refund.